Human Resources Generalist

Recruitment,Hiring & Orientation Processes Recruitment:
➢ Ensures that the recruitment process is conducted in a respectful, supportive, and equitable manner, in line with organizational policies.
➢ Assists management with developing job descriptions, competency profiles, and job
postings that clearly outline the responsibilities, skills, qualifications and benefits for the role.
➢ Assists in the development of testing tools and exercises designed to assess candidates fairly.
➢ Collaborates with Selection Committee to review applications and identity candidates who meet the position requirements.
➢ Coordinates and schedules interviews, providing candidates with relevant information and preparing them for the process.
➢ Conducts interviews and assesses qualifications, experience and cultural fit.
➢ Administers job-related tests or exercise to evaluate candidates’ skills and abilities.
➢ Conducts thorough background and reference checks with care and confidentiality, ensuring that all information is handled respectfully.
➢ Complies and verifies all results and documentation, which supports the selection committee’s recommendations of a candidate.
➢ Supports the recruitment ofstagiaire and summer students, ensuring that the process is welcoming and inclusive.
Hiring:
➢ Finalize hiring process by ensuring that all necessary documentation is signed, and
contracts are completed.
➢ Confirms that employee vital information is accurate and treated with the utmost respect for privacy.
➢ Oversees the application of contract procedures, policies, and directives, ensuring they are in line with KSCS values and standards:
➢ Reviews draft contracts for accuracy and attention to detail, compliance, and clarity,
making corrections as needed.
➢ Works with managers to resolve any contract discrepancies, fostering clear communication.
➢ Ensures contracts are prepared for signing and presented in a way that supports a
positive and clear hiring experience for employees.
Orientation:
➢ Coordinates a comprehensive and welcoming orientation for new employees, ensuring they feel supported as they transition into KSCS operations:
➢ Organizes new hire orientation sessions to introduce employees to KSCS policies and procedures.
➢ Facilitates benefits enrollment and ensures employees have a thorough understanding of available benefits and how to access them.
Performance Management Process (PMP)
➢ Ensures KSCS management and staff are adequately oriented and trained on the performance appraisal process.
➢ Assists managers and employees in setting clear, achievable performance goals aligned with organizational objectives, if necessary.
➢ Ensures that annual performance reviews are conducted and filed in personnel files.
➢ Supports the creation and implementation of performance improvement plans when necessary, ensuring they are clear, actionable, and focused on employee development.
➢ Ensures that performance management practices are fair and unbiased.
➢ Researches, develops and recommends ways and means to enhance the performance
appraisal process.Interprets & Advises on KSCS Policies
➢ Advises and guides KSCS managers and employees in interpreting and applying personnel policies and procedures.
➢ Address questions or concerns from staff regarding policy implementation and ensures consistent application across the organization.
➢ Assists in the development, review, and revision of policies to ensure they are up-todate, effective, and aligned with current laws and organizational needs.
➢ Identifies gaps or areas of improvement in existing policies and suggests changes as necessary.
➢ Offers recommendations on policy-related decisions and help navigate complex policy issues.
➢ Provides guidance on risk management strategies to encourage policy adherence and address any non-compliance concerns.
➢ Becomes versed in Labour Standards and law where it applies to KSCS, in so far as, to provide base advice or recommend legal consultation.
➢ Keeps abreast of human resource trends, practices and initiatives.
➢ Conducts information sessions to educate employees and managers on policies, procedures, and expectations.
Supports the Implementation of KSCS
Compensation Practices, Policies and Procedures
➢ Assist in implementing and communicating KSCS compensation policies and procedures to ensure consistent application across the organization.
➢ Help conduct salary benchmarking and market research and data analysis to ensure KSCS compensation practices are competitive and equitable.
➢ Collaborate with payroll teams to ensure accurate and timely processing of employee compensation, including bonuses and other benefits.
➢ Address employee questions related to compensation, such as pay structure, benefits, and pay discrepancies, providing clear and supportive guidance.
➢ Conducts job assessments for new or modified positions.
➢ Support the evaluation of job roles and classifications to ensure proper alignment with compensation structures.
➢ Develops policy and procedures for review and implementation.
➢ Maintains accurate records of employee compensation, including salary, bonuses, and other benefits.
➢ Ensures compensation practices adhere to relevant labor laws and internal policies, assisting in audits or reviews as necessary.
➢ Supports staff and managers on compensation policies and practices, ensuring they understand the relevant procedures and guidelines.
➢ Assists in identifying opportunities for enhancing compensation practices and
contribute to the development of more effective policies.
Delivers Benefits Management Services
➢ Verifies eligibility for benefits and assists employees with completing enrollment
forms.
➢ Acts as the representative for Group Insurance and MSI Claims, supporting both employees and the employer regarding leaves, by performing the following tasks:
o Meets with and orients employees about their benefits and responsibilities
while on leave, providing necessary forms and guidance.
o Notifies finance and the employee's immediate supervisor of leave or any
changes.
o Completes required employer forms and maintains an up-to-date master
file.
o Tracks employee absences in the HR database and ensures proper file
management.
o Confirms employee return to work in accordance with Personnel Policy and
the reintegration plan.
o Facilitates gradual return-to-work plans as needed.
➢ Advocates with the plan sponsor on behalf of employees to ensure their needs are addressed.
➢ Assists employees with questions related to claims or coverage under their benefit
plans.
➢ Help employees understand the claims process and resolve issues with insurance providers or third-party administrators.
➢ Regularly communicates with KSCS employees about their benefits, any adjustments, and their entitlements and responsibilities through KSCS communication channels.
➢ Coordinates and provides guidance on EAP/Traditional services, including orientation and referrals when necessary.
➢ Organizes meetings with Group Insurance representatives to ensure smooth
communication and understanding.
➢ Identifies opportunities for improvements policies and procedures related to
employee benefits and leave management.
Manages HR Database System
➢ Oversees and manages the overall functioning of the HR database system, ensuring it operates smoothly and efficiently.
➢ Ensures data is accurately inputted and updated, with proper backup procedures in place.
➢ Inputs, organizes, and manages employee information, including employee vital
details, job history, performance data, compensation, and benefits.
➢ Ensures accurate and up-to-date employee records are maintained in compliance with internal policies and legal requirements.
➢ Monitors and tracks changes to employee data, ensuring all updates are recorded promptly.
➢ Ensures weekly data is exported to payroll for timely salary payments.
➢ Analyzes data and generates reports and statistics for management and the annual report.
➢ Troubleshoots and resolves database errors and maintains communication with service provider for technical support.
➢ Manages and assigns user access levels within the database system.
➢ Generate and customizes reports from the HR database for management, including
metrics on employee performance, compensation, absenteeism, turnover, and recruitment.
➢ Provides training to KSCS managers and employees on the HR database.
➢ Participate in system upgrade processes and trainings, including evaluating new features, functionalities, and enhancements.
Collaborates with Learning & Development Department
➢ Collaborate with the Learning & Development team to assess skill gaps and
development needs across the organization, ensuring targeted training and development plans are in place.
➢ Maintains accurate records of employee training activities, skills development, and
certifications, and uses this data for reporting, planning, and continuous improvement offering insights for budgeting and annual reporting.
➢ Assists with research to identify helpful training resources, tools, and measures that support the growth and needs of KSCS employees.
➢ Designs and delivers human resources related training to KSCS employees.
➢ Gathers feedback from participants to assess the success of training programs and
adjust improve future learning opportunities.
➢ Fosters a culture of continuous development by promoting ongoing learning
opportunities, both formal and informal, that support employee growth and well being.Oversees Cessation Process
➢ Ensures that KSCS cessation processes (including resignation, retirement, and termination) and policies are consistently followed.
➢ Ensure all required documentation related to cessations are completed, including
letters, cessation forms, and exit interviews.
➢ Assists in the termination process by the following:
➢ Offering guidance on policies, labor standards, and procedures related to resignation,
retirement, or dismissal.
➢ Securing legal advice when necessary.
➢ Assisting in drafting relevant correspondence.
➢ Ensures personnel files are in order.
Records and reports on
HR services.
➢ Supports the organization and maintenance of personnel files, ensuring they are
accurate and accessible for review and decision-making in a respectful and
confidential manner.
➢ Assists with processing personnel-related forms and documentation, ensuring clarity
and support throughout the process.
➢ Prepares an annual overview and provides relevant HR statistics for the KSCS Annual
Report, ensuring transparency and alignment with organizational goals.
➢ Leads or supports special HR projects, focusing on enhancing employee experience
and organizational growth.
➢ Participates in Human Resources Network meetings, fostering collaboration and the
sharing of best practices to support a positive workplace culture.
Performs other job-related duties as assigned, approaching each task with flexibility, clarity, and a supportive attitude.