Indefinite term contract, with a six (6) month probationary period.
In respect of the overall mission, strategic directions, values and policies of Onkwata’karitáhtshera, this position is responsible for supporting and assisting community members to access healthcare and social services through Non- Insured Health Benefits and Jordan’s Principle coverage. The incumbent also contributes towards the identification of common needs and problems experienced by community members regarding access to services and towards the development of appropriate procedures and tools. Under the supervision of the Manager of Onkwata’karitahtshera Secretariat, independently applies learned skills, knowledge and practical experience to semi-routine tasks associated with the job family using established practices and standard procedures to complete assignments. Working with various community groups and members, develops program
proposals and budgets and provides updates to working groups. Develops capacity within the community to support the administrative activities of ongoing funding initiatives. Maintains access to and knowledge of various funding sources available to support community initiatives. Acts as representative or observer for Onkwata’karitáhtshera. Decisions are straightforward in nature, within clearly defined procedures and practices specific to the department or work
group and are regularly reviewed.
Provides Administrative
Support and Dissemination of
Information Through
Mobilization and Networking
➢ Provides administrative support to process NIHB and Jordan’s Principle
applications and maintains active files on all NIHB and Jordan’s Principle
applications.
➢ Performs administrative duties including issues of a sensitive nature related to
NIHB and Jordan’s Principle applications.
➢ Identify, compile and maintain up-to-date information and data relevant to
NIHB & Jordan’s Principle.
➢ Assists in the development, production and distribution of effective
information and awareness material for the community in the area of NIHB
and Jordan’s Principle.
➢ Develops, conducts and disseminates current information on NIHB and
Jordan’s Principle from regional and national funding sources.
➢ Respond to ongoing requests for information in a clear and timely manner.
➢ Be aware of provincial and federal guidelines as related to Non-Insured
Health Benefits and Jordan’s Principle, in order to assist community members
and advise Onkwata’karitáhshera as appropriate.
➢ Develop and maintain a network of contacts with community organizations
and partners and with counterparts at different government levels.
➢ Participate in meetings, committees and/or joint tables with various partners
related to NIHB and Jordan’s Principle.
➢ Provide information necessary for updating the Onkwata’karitáhshera
website and other available media when required.
➢ Provide updates to the Onkwata’karitáhtshera table.
➢ Update the community on services offered regarding NIHB and Jordan’s
Principle.
➢ Supports NIHB and JP Coordinator in networking with external partners on
existing and newly developed policies and procedures, projects, workshops,
evaluations and health and social services activities at the community,
regional and national level to ensure NIHB and Jordan’s Principle maintain
optimum service delivery.
Support programs and activities
for NIHB & Jordan’s Principle
➢ Contribute to needs assessments relevant to community as needed.
➢ Support the Coordinator of NIHB & Jordan’s Principle in identifying
mechanisms and tools for increasing communities’ autonomy concerning
access to health care and social services in relation to NIHB & Jordan’s
Principle.
➢ Maintains up to date records and statistics, and contributes to the
development of the annual budget.
➢ Participate in the evaluation of programs/projects/initiatives according to the
required level of involvement.
➢ Assist in writing the required reports in relation to the activities,
programs/projects/initiatives under one’s responsibility.
Provides support and advice
regarding care coverage for
NIHB & Jordan’s Principle
➢ Inform and support community members in order to resolve difficulties, they
face concerning access to health care and social services through NIHB and
Jordan’s Principle; particularly through:
• Navigation through programs’ parameters;
• Searches conducted in the provincial networks and with federal
organizations;
• Discussions with health professionals (local, provincial and federal levels);
• Development of the NIHB appeal file (letters, prescriptions, etc.);
• Follow-up on actions, as required;
➢ Maintain a registry of requests/applications made by community members;
document the chronology of requests and the evolution of different files and
ensure related follow-up.
➢ Identify common problems encountered by community members to assist
them for better access to services through NIHB & Jordan’s Principle.
➢ Ensure that personal medical information related to support concerning access
is handled in respect of the laws and policies in effect (access to information
act, privacy, health and social services act).
➢ Acts as contact and information referral agent; for N.I.H.B. and Jordan’s
Principle.
➢ Be aware of healthcare coverage plans available to First Nations (NIHB,
Provincial system and Jordan’s Principle) in order to assist community
members.
Supports reporting, information
and communications duties.
➢ Supports in the drafting of briefs to Supervisor on working group activities; trip
reports, executive summaries, available media, websites and general
correspondence.
➢ Acts as technical support by monitoring current community, regional and
national health and social services issues as needed.
➢ Maintain a network of contacts with community organizations
internal/external.
➢ Performs translation and liaison in French with external government
organizations.
Provides support to
Onkwata’karitáhtshera
➢ Carry out regular follow-up on files with one’s immediate supervisor.
➢ Carry out various one-time or special mandates as required.
➢ Contribute to the smooth running of the organization’s activities and to the
maintenance of a work atmosphere based on mutual support, joint action and
collaboration.
➢ Administrative support to secretariat of Onkwata’karitáhtshera when required.
Performs any other job-related duties as may be required by the immediate Supervisor.
Education and Experience
➢ D.E.P. in Administration or Secretarial Studies with three (3) to five (5) years’
experience.
➢ High School Diploma with six (6) to ten (10) years’ experience.
Skills
and
Requirements
➢ Experience in networking with various global health and community development
projects related to community-based programs through developing, conducting
and disseminating information on project development from community, regional
and national funding sources.
➢ Demonstrated understanding of community, regional and national trends and
financing in health and social services.
➢ Knowledge of other resources within and outside of the community in relation to
health and social services.
➢ Provides technical assistance to community-based programs upon request by
assisting in the development of successful proposals and evaluation of projects.
➢ Demonstrated ability to work with diverse groups, participation in working groups,
advisory committees within the community, region and nationally.
➢ Ability to work with minimum supervision.
➢ Good planning, organizational and time management skills.
➢ Ability to deal with moderate stress.
➢ Ability to work flexible hours, including evenings and weekends.
➢ A valid driver’s license and access to a vehicle.
Assets
➢ Knowledge of Kanien’kéha and French language.
Types of Schedule: Regular work week, occasional flex.
Stress Factor: Moderate stress (some periods of high stress).
Deadlines: Some tight deadlines (unplanned).
Kahnawake Shakotiia’takehnhas Community Services
PO BOX 1440
Kahnawake, Quebec
J0L1B0
humanresources@kscskahnawake.ca
